This statement applies to the Territory and Municipal Services Directorate (TAMS) websites.
Personal information is defined as information about an individual whose identity is apparent or can reasonably be ascertained by that information.
No personal information is collected automatically through these sites. All personal information collected and/or stored must be voluntarily provided by you.
The Territory and Municipal Services Directorate will only collect personal information about you when you voluntarily participate in an activity that asks for information, such as:
- Sending us an enquiry or feedback;
- Participating in a survey; or
- Completing an online form.
If you choose not to provide personal information when completing one or more of these activities, you may not be able to complete that activity.
If you choose not to participate in these activities, your choice will in no way affect your ability to browse this website.
The Territory and Municipal Services Directorate will only use your personal information for the purposes for which you gave it to us.
The Territory and Municipal Services Directorate does not share information about you with other government agencies or other organisations, such as financial institutions, contractors or service providers, without your permission unless it:
- Is necessary to provide you with a service that you have requested;
- Is required or authorised by law;
- Is reasonably necessary for law enforcement in certain situations and for the protection of public revenue; or
- Will prevent or lessen a serious and imminent threat to somebody's health.
The Territory and Municipal Services Directorate uses Google Analytics, a web analytics service provided by Google Inc. (Google).
Google will not collect personal information about you.
Personal Information Digest (PID)
In the ACT, the public has a right to access information held by the government, subject to exceptions such as information affecting personal privacy. The nature of personal information maintained by the Territory and Municipal Services Directorate is identified in the ACT Personal Information Digest.
Security measures have been integrated into the design, implementation and day-to-day practices of the entire Territory and Municipal Services Directorate operating environment to protect the information you send to us against loss, misuse and alteration. These security measures ensure the privacy of information while it is transmitted across the Internet.
This website is bound by the Information Privacy Principles under the Privacy Act 1988.
The Territory and Municipal Services Directorate follows the Guidelines for Federal and ACT Government Websites issued by the Office of the Australian Information CommissionerÂ and ensures that appropriate standards are used when government service provisions is outsourced to the private sector.
Neither the ACT Government, nor any agency, officer nor employee of the ACT Government warrants the accuracy, reliability or timeliness of any information published by this system, nor endorses the content, viewpoints, products or services linked from this system and shall not be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of such information.
Portions of such information may be incorrect or not current. It is your responsibility to verify all information provided by this website and/or websites linked to or from this site.
Any person or entity that relies on any information obtained from this system does so at his or her own risk.
For more information, refer to our disclaimer statement.
You can review any personal information collected about you by submitting a written request to the Territory and Municipal Services Directorate. You may recommend changes to your personal information that you believe is incorrect.Â The obligation to correct information is subject to any applicable limitation in a law that provides a right to require the collection or amendment of documents.
If you believe that your personal information is being used for a purpose other than what it was intended when submitted, you may contactThe Territory and Municipal Services Directorate. In all cases, The Territory and Municipal Services Directorate will take responsible steps to verify your identity prior to granting access to your personal information or making corrections to the information collected.
How to contact us
If you have any comment in relation to any aspect of the collection, use, security of or access to your personal information please contact The Territory and Municipal Services Directorate.
Alternatively, you can write to Territory and Municipal Services at:
Territory and Municipal Services
GPO Box 158
If the issue is not resolved to your satisfaction you may wish to contact the Office of Australian Information Commissioner.